---
title: Frequently Asked Questions | Springfield Home Services
description: Straight answers about pricing, licensing, arrival windows, financing and what happens on the day of your appointment.
---

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- Open 7 days, 7am to 7pm
- Serving Springfield and Clark County

- Emergency service [(555) 273-4000](tel:5552734000)

[![journyeman-logo-removebg-preview (2)](https://journeyman.hoplyy.com/hs-fs/hubfs/journyeman-logo-removebg-preview%20(2).png?width=624&height=129&name=journyeman-logo-removebg-preview%20(2).png)](http://journeyman.hoplyy.com/?hsLang=en)

- [Services](http://journeyman.hoplyy.com/services?hsLang=en)
  
  Services
  
    - [All services](http://journeyman.hoplyy.com/services?hsLang=en)
    - [Heating and furnace repair](http://journeyman.hoplyy.com/services/heating?hsLang=en)
    - [Emergency service](http://journeyman.hoplyy.com/emergency?hsLang=en)
    - [Maintenance plans](http://journeyman.hoplyy.com/membership?hsLang=en)
    - [Financing](http://journeyman.hoplyy.com/financing?hsLang=en)
    - [Coupons and specials](http://journeyman.hoplyy.com/offers?hsLang=en)
- [Service area](http://journeyman.hoplyy.com/service-area?hsLang=en)
- [About](http://journeyman.hoplyy.com/about?hsLang=en)
  
  About
  
    - [About us](http://journeyman.hoplyy.com/about?hsLang=en)
    - [Our team](http://journeyman.hoplyy.com/team?hsLang=en)
    - [Reviews](http://journeyman.hoplyy.com/reviews?hsLang=en)
    - [Project gallery](http://journeyman.hoplyy.com/gallery?hsLang=en)
    - [Careers](http://journeyman.hoplyy.com/careers?hsLang=en)
- [Resources](http://journeyman.hoplyy.com/faq?hsLang=en)
  
  Resources
  
    - [FAQ](http://journeyman.hoplyy.com/faq?hsLang=en)
    - [Homeowner checklist](http://journeyman.hoplyy.com/homeowner-checklist?hsLang=en)
    - [Request a quote](http://journeyman.hoplyy.com/get-a-quote?hsLang=en)
    - [Same-day service](http://journeyman.hoplyy.com/same-day-service?hsLang=en)
- [Contact](http://journeyman.hoplyy.com/contact?hsLang=en)

[Call 24/7 (555) 273-4000](tel:5552734000) [Book Service](http://journeyman.hoplyy.com/book-service?hsLang=en)

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- [Services](http://journeyman.hoplyy.com/services?hsLang=en)
  
  Services

    - [All services](http://journeyman.hoplyy.com/services?hsLang=en)
    - [Heating and furnace repair](http://journeyman.hoplyy.com/services/heating?hsLang=en)
    - [Emergency service](http://journeyman.hoplyy.com/emergency?hsLang=en)
    - [Maintenance plans](http://journeyman.hoplyy.com/membership?hsLang=en)
    - [Financing](http://journeyman.hoplyy.com/financing?hsLang=en)
    - [Coupons and specials](http://journeyman.hoplyy.com/offers?hsLang=en)
- [Service area](http://journeyman.hoplyy.com/service-area?hsLang=en)
- [About](http://journeyman.hoplyy.com/about?hsLang=en)
  
  About

    - [About us](http://journeyman.hoplyy.com/about?hsLang=en)
    - [Our team](http://journeyman.hoplyy.com/team?hsLang=en)
    - [Reviews](http://journeyman.hoplyy.com/reviews?hsLang=en)
    - [Project gallery](http://journeyman.hoplyy.com/gallery?hsLang=en)
    - [Careers](http://journeyman.hoplyy.com/careers?hsLang=en)
- [Resources](http://journeyman.hoplyy.com/faq?hsLang=en)
  
  Resources

    - [FAQ](http://journeyman.hoplyy.com/faq?hsLang=en)
    - [Homeowner checklist](http://journeyman.hoplyy.com/homeowner-checklist?hsLang=en)
    - [Request a quote](http://journeyman.hoplyy.com/get-a-quote?hsLang=en)
    - [Same-day service](http://journeyman.hoplyy.com/same-day-service?hsLang=en)
- [Contact](http://journeyman.hoplyy.com/contact?hsLang=en)

[(555) 273-4000](tel:5552734000) [Book Service](http://journeyman.hoplyy.com/book-service?hsLang=en)

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Help

# Frequently asked questions

Straight answers about pricing, licensing, timing and what happens on the day.

[Book a repair](http://journeyman.hoplyy.com/book-service?hsLang=en) [Call (555) 273-4000](tel:5552734000)

Questions

## Frequently asked questions

Do you charge for a quote?

Replacement quotes are free. Repair diagnostics are $89, and we waive that fee if you go ahead with the repair.

How quickly can someone come out?

Most calls booked before noon are seen the same day. Emergencies are dispatched around the clock, including holidays.

Are your technicians licensed and insured?

Yes. Every technician is licensed, bonded, insured and background checked, and we carry our licence number on every invoice.

Do you offer financing?

Yes, on approved credit through our finance partner. Applying takes a few minutes and does not affect your credit score.

What areas do you cover?

Springfield and the whole of Clark County, plus parts of Miami and Greene counties. If you are just outside, call and ask.

![Homeowner heating and cooling checklist booklet](https://journeyman.hoplyy.com/hs-fs/hubfs/raw_assets/public/journeyman/images/demo/homeowner-guide.jpg?width=800&height=1067&name=homeowner-guide.jpg)

Free guide

## The homeowner heating and cooling checklist

Twelve checks you can do yourself before calling anyone out, plus the warning signs that mean you should call today.

What is inside

- Which noises mean a real problem
- What a fair repair price looks like
- How to tell repair from replace

### Send me the checklist

We will email the guide. Unsubscribe at any time.

Get in touch

## However you prefer to reach us

Phones are answered by a person, not a menu.

- ### [Call us (555) 273-4000 Answered 24 hours a day](tel:5552734000)
- ### [Text us (555) 273-4000 Fastest during business hours](sms:5552734000)
- ### [Email us service@example.com We reply within one business day](mailto:service@example.com)
- ### [Book online Pick your own window Available seven days a week](http://journeyman.hoplyy.com/book-service?hsLang=en)

![journeyman--white-logo-removebg-preview (1)](https://journeyman.hoplyy.com/hs-fs/hubfs/journeyman--white-logo-removebg-preview%20(1).png?width=616&height=127&name=journeyman--white-logo-removebg-preview%20(1).png)

Licensed heating, cooling, plumbing and electrical service for homeowners across the metro area. Family owned since 1998.

License #CN-118420

## Services

- [Heating and furnace repair](http://journeyman.hoplyy.com/services/heating?hsLang=en)
- [Emergency service](http://journeyman.hoplyy.com/emergency?hsLang=en)
- [Maintenance plans](http://journeyman.hoplyy.com/membership?hsLang=en)
- [Financing](http://journeyman.hoplyy.com/financing?hsLang=en)
- [Coupons and specials](http://journeyman.hoplyy.com/offers?hsLang=en)
- [Book service](http://journeyman.hoplyy.com/book-service?hsLang=en)

## Company

- [About us](http://journeyman.hoplyy.com/about?hsLang=en)
- [Our team](http://journeyman.hoplyy.com/team?hsLang=en)
- [Reviews](http://journeyman.hoplyy.com/reviews?hsLang=en)
- [Project gallery](http://journeyman.hoplyy.com/gallery?hsLang=en)
- [Service area](http://journeyman.hoplyy.com/service-area?hsLang=en)
- [Careers](http://journeyman.hoplyy.com/careers?hsLang=en)
- [Contact](http://journeyman.hoplyy.com/contact?hsLang=en)

## Get in touch

- [(555) 273-4000](tel:5552734000)
- [service@example.com](mailto:service@example.com)
- 1420 Foundry Road Springfield, OH 45502
- Mon to Fri 7am to 7pm, emergency service 24/7

© 2026 Springfield Home Services. All rights reserved.

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- [Call](tel:5552734000)
- [Text](sms:5552734000)
- [Book](http://journeyman.hoplyy.com/book-service?hsLang=en)

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