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About us

A family company, not a private equity roll-up

We have been fixing heating, plumbing and electrical faults in Clark County since 1998. The same family still answers the phone, and the technicians are employees rather than subcontractors.

  • Employees, never subcontractors
  • Same family ownership since 1998
  • Every technician licensed and background checked
Home-services team reviewing a work order in their workshop

Twenty-seven years on Springfield rooftops and in Springfield basements

  • 27 + Years in business Family owned since 1998
  • 42,000 + Jobs completed Across Clark County
  • 4.9 Average rating From 1,247 reviews
  • 24 /7 Emergency dispatch Including holidays
Our promises

What we put in writing

  • 2 years

    Two-year parts and labour guarantee

    If a repair we made fails within two years we return and put it right at no charge.

  • No surprises

    The price we quote is the price you pay

    You approve a written price before work begins. If the job turns out to be simpler, you pay less.

  • 100%

    Satisfaction or we make it right

    Tell us within thirty days and we will return, rework it, or refund the labour.

Questions

Frequently asked questions

Do you charge for a quote?

Replacement quotes are free. Repair diagnostics are $89, and we waive that fee if you go ahead with the repair.

How quickly can someone come out?

Most calls booked before noon are seen the same day. Emergencies are dispatched around the clock, including holidays.

Are your technicians licensed and insured?

Yes. Every technician is licensed, bonded, insured and background checked, and we carry our licence number on every invoice.

Do you offer financing?

Yes, on approved credit through our finance partner. Applying takes a few minutes and does not affect your credit score.

What areas do you cover?

Springfield and the whole of Clark County, plus parts of Miami and Greene counties. If you are just outside, call and ask.

Technician diagnosing a residential furnace

No heat? We can be there today.

Emergency dispatch runs 24 hours a day, seven days a week, including holidays.